How do I collect a book I have requested?
How to pick up your hold (reservation).
Answer
When your hold is ready for collection you will receive an email notification. You will have 3 days to collect the item. To pick up your hold:
- Go to the Welcome Desk at the library you chose as your pick-up location during staffed hours (see our opening hours webpage for details)
- A member of library staff will give you the item - to take it out of the library you will need to borrow it using the self-service machines
You can check the status of your hold on your online library account.