How do I collect a book I have requested?

How to pick up your hold (reservation).


Answer

When your hold is ready for collection you will receive an email notification. You will have 3 days to collect the item. To pick up your hold:

  • Go to the Welcome Desk at the library you chose as your pick-up location during staffed hours (see our opening hours webpage for details)
  • A member of library staff will give you the item - to take it out of the library you will need to borrow it using the self-service machines

You can check the status of your hold on your online library account

  • Last Updated 07 Jul 2025
  • Views 147
  • Answered By Esther Boyce

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